Contact Us
We're here to help! Whether you have a question about your account, a query about a game, or just want to give us some feedback, our dedicated UK support team is ready to assist. Before reaching out, we recommend checking our FAQ page, as you might find a quick answer to your question there.
If you still need help, here are the best ways to get in touch with us. We aim to respond to all queries as quickly and efficiently as possible.
How to Reach Our Team
The most efficient way to get in touch is via our email support system. Our team is trained to handle all types of queries, from technical issues to questions about our Responsible Gaming tools.
| Method | Contact Detail | Availability |
|---|---|---|
| Email Support | [email protected] | 24/7 (Replies within 48 hours) |
| On-site Form | Available via the "Help" section after login. | 24/7 (Replies within 48 hours) |
Our support team is based in the UK and Ireland and is dedicated to providing you with a first-class service.
Get a Faster Resolution
To help us resolve your query as quickly as possible, please include the following information in your email. Having these details ready helps our team find your account and understand your issue much faster.
- Your full name.
- Your username or account number.
- A detailed description of your query, including dates and times if applicable.
- If you have a technical issue, please mention the device (e.g., iPhone 14, Laptop) and browser (e.g., Chrome, Safari) you are using.
We appreciate you providing as much detail as possible. This helps us to help you, ensuring you can get back to enjoying the games with minimal disruption.